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Guest Relations Team Leader – Guest Experience & Service Leadership Partner InterContinental Residences Dubai Business Bay

Company

IHG

Location

United Arab Emirates, United Arab Emirates

Posted

July 11, 2026

Position Overview

At **InterContinental Residences Dubai Business Bay** , we are seeking a **Guest Relations Team Leader** to support the delivery of exceptional guest experiences while leading daily guest relations operations and contributing to the success of the Front Office team.

This role is designed for a confident, service-driven hospitality professional who combines leadership, operational excellence, and genuine care for guests. As a Guest Relations Team Leader, you will act as a key point of contact for guests while supporting the Assistant Front Office Manager in driving service quality, guest satisfaction, and team performance.

**This is more than a guest relations role.**

InterContinental Residences Dubai Business Bay offers a luxury residential experience where every interaction matters. As a **Guest Relations Team Leader** , you will help shape memorable guest journeys, lead by example on the floor, and inspire the team to consistently deliver personalised a...

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