Your mission
Guest Service Agent at REMS
Responsibilities
- Guide our guests using our communication tools (PMS and phone calls).
- Welcome the guests to the properties and assist them during their stay (check-in).
- Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..).
- Acknowledge and advise on tourist attractions (food & beverage recommendations, transportation, cultural events, etc.).
- Cover the reception of the guests in our office.
- Communication with the Property Management, Cleaning and Maintenance Departments on the specific operation needs.
Conditions and Benefits
- Location: Malaga historic center/Soho/Torremolinos/Malaga airport (Depending on companies needs).
- Schedule: 5 days per week, 8 hours per day and 1hour break. Detailed schedule will be defined by the Guest Service Team Leader every month. Mostly/ All evening s...