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Guest Service Ambassador

Company

ADAGIO

Location

London, England

Posted

June 30, 2026

Position Overview

Job Description

Job Description

  • Welcomes all guests as soon as they arrive with care and attention, with a personalised approach
  • Is proactive, anticipates guests needs and looks for suitable solutions
  • Conveys the hotel image and promotes company’s loyalty program  ALL
  • Assists as required with the solving of any guest problem and is able support any query
  • Efficient and satisfying manner
  • Has knowledge of the facilities and services, events offered by the hotel and the surrounding area and actively promotes them
  • Carries out all operations concerning guests arrival and departure in compliance with payment procedure
  • Informs guests about formalities, any special conditions relating to their stay and the services available
  • Actively contributes to the qualitative and quantitative targets of the department

Additional Information

 

 

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