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Guest Service Associate - Housekeeping

Company

Accor

Location

sholinganallur, tamil nadu

Posted

July 21, 2026

Position Overview


Company Description

Job Description

Primary Responsibilities

Operation

  • Attend daily briefings and takes on daily assigned tasks
  • Understand the difference in guest levels (VIPs) and Room Categories
  • Clean and maintain areas of responsibility according to standards and procedures
  • Replenish guest supplies and ensure that guests requests are promptly attended to
  • Report damage or malfunction in hotel rooms/areas to Supervisor
  • Maintain equipment in a proper state of cleanliness
  • Maintain a section room report as well as a daily productivity report
  • Reports lost and found articles to the housekeeping office immediately
  • Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner
  • Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
  • Record room status in allocated section...

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