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Guest Service Representative - Full Time - 2nd Shift

Company

Dayton Children's Hospital

Location

Dayton, OH

Posted

July 06, 2026

Position Overview

Facility:Dayton Children's - Main CampusDepartment:TelecommunicationsSchedule:Full timeHours:40Job Details:The Guest Service Team Member serves as a welcoming and critical first point of contact for patients, families, visitors, and staff at Dayton Children’s. This role is responsible for providing a safe, compassionate, and supportive environment by screening and badging individuals entering the facility, offering clear directions and assistance, and ensuring a positive experience throughout each visit. Guest Service Team Members exemplify the organization’s core values of compassion, collaboration, innovation, and safety.

Required Qualifications
• High school diploma or GED required.
• Minimum of two (2) of customer service experience required; healthcare, hospitality, or security experience preferred.
• Excellent interpersonal and communication skills, both verbal and non-verbal.
• Ability to interact compassionately and professionally with patients, families, a...

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