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Guest Services Agent

Company

Hyatt Corporation

Location

London, England

Posted

July 08, 2026

Position Overview

About Park Hyatt London River Thames

Park Hyatt London River Thames offers 203 luxurious rooms, including a presidential suite and two signature mega-suites, with stunning views of the River Thames and central London. Nestled in a convenient location in the heart of the city, the hotel features exquisite dining options across two restaurants and two bar outlets, state-of-the-art event spaces, and a serene spa and wellness floor. Alongside our hotel offering, we are also in the process of launching a unique residential experience, creating a dynamic and evolving luxury environment for longer staying guests.

Duties and responsibilities related to the Guest Services Agent role

  • Answer incoming calls promptly and courteously.
  • Direct calls to the appropriate department or individual.
  • Manage switchboard console and other telecommunication devices effectively.
  • Keep accurate records of all calls, including details of the caller, recipi...
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