Guest Services Captain

Be an ambassador for an exceptional guest experience as Guest Services Captain, where your passion for service will inspire your team and make our guests feel valued.

This is a permanent, full-time position, starting in August 2026.

Starting Rate of Pay: $20.95 per hour

We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $24.50.

Job Duties Include:

• Lead and supervise the Guest Services team while ensuring all service standards are followed
• Handle guest concerns and react quickly, logging and notifying proper departments
• Attend regularly scheduled departmental meeting
• Assist in managing the departmental budget and scheduling colleagues acco...