Position Overview
Description We are looking for a Guest Services Coordinator to support clients and families by arranging services, guiding referrals, and helping ensure care needs are addressed effectively in Nashville, Tennessee. This Long-term Contract position focuses on coordinating in-home support for Medicaid participants, maintaining strong communication with clients and partners, and providing dependable day-to-day service coordination. The ideal candidate brings a service-oriented mindset, strong organization, and the ability to balance compliance, client advocacy, and operational support in a fast-paced environment.
Responsibilities:
β’ Manage an active roster of Medicaid participants, keeping service records current and ensuring ongoing support aligns with individual needs.
β’ Oversee intake and referral activities by gathering required information, facilitating service access, and helping clients begin care without delays.
β’ Coordinate in-home service arrangements while fol...