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Guest Services Manager

Company

Accor

Location

Ciudad de México, Ciudad de México

Posted

June 16, 2026

Position Overview


Company Description

Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger.

Hyde is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

And now, Hyde is making its big debut in Mexico bringing the music and festival spirit to Mexico City.


Job Description

El Guest Services Manager será responsable de liderar la experiencia del huésped desde su llegada hasta su salida, asegurando un servicio cálido, auténtico, efic...

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