Oasis Corporate Housing seeks energetic, outgoing individuals who want to work in a fun, fast-paced environment, facilitating superior guest experiences. This is a full-time home‑office‑based position from the team member’s remote home office (all home office furniture and equipment will be provided).
Roles and Responsibilities
- First priority: Manage and support the Guest Services Team with the day-to-day operations.
- Maintain an over‑the‑top “customer‑centric” and “perfectionist” approach in all roles and responsibilities.
- Identify and monitor trends from an operations perspective and implement new strategies where needed to deliver the best possible service to our clients.
- Create, maintain, and deliver monthly guest services reports.
- Acknowledge and handle any escalation cases that are reported through until resolution.
- Identify areas for process improvement, develop buy‑in for ideas for all stakeholders, ...