**We’re on the look for a passionate and hands-on Guest Services Manager (Full-Time) to lead our team and bring their energy to the Kimpton Clocktower Hotel!**

_Kimpton Clocktower Hotel is a Manchester icon - a bold blend of grand Victorian architecture and playful, contemporary design. We’re a little bit classic, a little bit rebellious and always full of character! From buzzing social spaces to unforgettable dining and events, we create stays that feel vibrant, personal and anything but ordinary._

**As our Guest Services Manager, you’ll be at the heart of the action - leading your team, driving results and creating memorable experiences for every guest. Your role will include the following responsibilities:**

+ **Reporting into the Front Office Manager** leading the Guest Services team to deliver exceptional service ensuring all guest requests and experiences are handled efficiently and professionally.
+ **Leading, coaching and developing the Guest Se...