Renowned for the quality of its products and services, the Old Port of Montreal Corporation manages a large recreational, tourist, and cultural site. By promoting the Old Port site and the Montreal Science Centre (CSM), the Corporation actively contributes to the city’s development. A dynamic and diverse workplace awaits you!

Reporting to the Senior Manager, Growth and Business Strategy, the Head of Visitor Services is primarily responsible for growing the Montreal Science Centre’s revenue by maximizing foot traffic and income while ensuring a high-quality customer experience. This role requires coordinating teams (ticketing, call center, and reception), managing operations, and defining and executing sales strategies.

RESPONSIBILITIES:

Human Resources Management (30%)

• Manages, motivates, and develops employees in their department (recruitment, evaluation, discipline, continuing education, etc.)
• Ensures t...