Job Information

Division/Unit: Club Competitions Operations & Events / Events
Contract type: Max Term
Location: Nyon (WFH up to one day per week)
Start date:
End date:

Main goal

The Guest Services and Protocol Expert within the Guest Management and Protocol team is responsible for planning and delivering VIP services at a defined set of UEFA events as the VIP programme lead, ensuring that guest experience standards, service levels and event requirements are implemented consistently and professionally.

With a focus on operational execution, the position-holder works closely with the Protocol and Guest Experience Manager and other competence centres to ensure that all VIP operations are delivered efficiently, cost‑effectively and in line with UEFA’s expectations.

Key responsibilities

• Planning and delivering the VIP programme at assigned events, including UEFA club competition finals, the UEFA Congress a...