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Guest Services Representative

Company

Trinity Health

Location

Grand Rapids, MI

Posted

June 24, 2026

Position Overview

**Employment Type:**
Part time
**Shift:**
Rotating Shift

**Description:**

**Hours | Schedule:**

+ Per Diem/varies/weekends/weekdays

**Position Summary:**

As the first point of contact for colleagues, patients, families, and visitors, the Guest Services Representative creates a welcoming and resourceful environment that reflects our mission and values. This highly visible role requires professionalism, strong communication, and problem-solving skills to ensure an exceptional experience for every guest. Responsibilities include greeting and assisting visitors, supporting basic patient care needs, and maintaining safety by following approved processes and regulatory guidelines. The ideal candidate brings a positive, can-do attitude, thrives in a fast-paced setting, and is committed to delivering excellence in every interaction.

**What the Guest Services Representative will do:**

+ Communicates, collaborates, and welco...

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