Fred. Olsen Cruise Lines is a family-run business that has been offering exceptional cruise experiences for over 170 years. With a fleet of ships that provide intimate, friendly, and immersive voyages, we are committed to delivering world-class service with a personal touch. Join us and be part of a proud heritage that is all about making lasting memories for our guests.

We have a very exciting opportunity to launch a brand-new role as we continue to grow. We’re expanding our Contact Centre team with a Guest Support Advisor (Live Chat), based at our Ipswich Head Office to help shape the future of our digital guest experience and bring even more warmth, speed and personality to our online support.

The Guest Support Advisor is the friendly digital face of Fred. Olsen Cruise Lines, helping guests and travel partners get quick, accurate answers through live chat. You’ll keep conversations flowing smoothly across our online platforms, making sure every guest feels supported t...