Location: Framingham, MA

**This role will require full-time on-site presence at our client site in Framingham, MA.**

**This role is NOT eligible for relocation assistance**

The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team.

Requirements

Required Skills:

• Excellent customer service skills complemented by an ability to listen to and interpret client requests


• Ability to troubleshoot complex instrument and technology issues


• Strong oral and written communication ...