Our offices are in Montreal and Toronto. Priority will be given to candidates based in those cities or willing to relocate.

What you’ll be responsible for

• Define and maintain overall quality strategy which includes a consistent testing framework, quality gates, and acceptance criteria across the hardware portfolio.
• Lead structured investigations into hardware failures, perform root cause analysis, identify containment plans and ensure they are executed.
• Define and maintain the supplier performance monitoring, inspection plans for inbound inventory.
• Support returns triage and disposition decisions.
• Publish recurring quality dashboards and narratives for stakeholders and leadership.
• Contribute as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.

What you’ll be ...