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Head – Global Claims Operations & Shared Services

Company

DHL Group

Location

mumbai, maharashtra

Posted

June 12, 2026

Position Overview

Location: Mumbai, Chennai or Indore India


Shape the future of global claims operations


We are looking for a strategic and hands-on leader to drive global claims process excellence and shared services operations within IRM. This role offers the opportunity to build and scale a global claims shared service operation from the ground up, while improving efficiency, consistency, quality, and customer experience across the global Claims organization.


This is a high-autonomy role with strong visibility, global exposure, and the opportunity to create something new in the digitalization and automation era of claims management. Over time, the role will also build and lead a team as the shared service capability grows.


Why this opportunity stands out


Β· High-autonomy role with broad ownershi...

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