Role Overview
The Head of B2C is the most senior executive of FutureSkill's B2C Business Unit, reporting directly to the CEO. This role owns the growth of the BU in terms of revenue, profitability, and team culture, overseeing 3 functional teams: Sale & Marketing, Customer Experience, Course & Class
Reports to: CEO
Key Responsibilities
1. Business Performance & Growth
- Drive the FutureSkill B2C BU to hit revenue, profit, and market share targets on a quarterly and annual basis
- Define both short-term (quarterly) and long-term (1–3 year) growth strategy for B2C
- Make resource allocation decisions across sub-teams (marketing budget, sales capacity, product investment) to maximize ROI
- Identify and ...