About this Opportunity
Ericsson is looking for a Head of Integration Services Hub1 within Service Line (SL) Business and Operations Systems (BOS) as a key leadership role part of BOS Delivery Excellence, responsible for leading the service excellence. The role focuses on services business pre-sales and overlooks integrated delivery models setup including System Integration, Application Development & Maintenance, and IT Managed Services.
This role reports to the Head of SL BOS Delivery Excellence for MEMA and will be part of BOS Delivery Excellence Leadership team.
What You Will Do:
- Lead BOS service excellence, managing team of senior services professionals.
- Accountable for services engagement and pre-sales including target topline and profitability.
- Responsible for aligning with Solution Area on Services GTM and drive services offering build up, presales and delivery engagements for the EMEA region.
- Secure service delivery readiness through competence plann...