The Head of Change is responsible for leading the enterprise change function within FGFS, ensuring strategic initiatives are well‑prioritised, governed, and delivered through a combination of internal teams, programmes, and delivery squads.

The role bridges business strategy and outcomes with delivery execution by coordinating change planning, business readiness, and progress tracking across all in‑scope initiatives, including those delivered through third‑party partners. Ensuring the FGFS maintains clear visibility, control, and accountability over enterprise change without defaulting to heavyweight or purely project‑centric delivery models. The role also provides senior leadership across the programme management function and holds accountability for the effective oversight of large, cross‑business and multi‑stream programmes.

Key Responsibilities

Change Portfolio Ownership

• Own and manage the FGFS enterprise change portfolio, en...