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Head of Client Services - Event management & Venue find agency

Company

17918

Location

Birmingham, Warwickshire

Posted

May 04, 2026

Position Overview

Some leadership roles are about stepping back. This one is about stepping in. Not to micromanage. But to be the person clients actually rely on. You d be joining a £3m agency (team of 6) where events, incentives and venue finding all sit under one roof. The delivery is solid. What they need now is someone to sit between the client and the agency and make sure everything just works. You re the link. The translator. The person who sees it from the client s side before it becomes a problem. This is a genuine number two role to the MD. Strategy, sounding board, taking a good 30% off their plate that give you freedom to do things your way. You ll lead client services, mentor the team and raise standards without turning it into process for the sake of process. You ll be pitching, presenting and fronting key relationships. The person clients call when it matters, not just when it s going well. What s in it for you? Real autonomy. Real influence. And nowhere to hide in a grea...

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