Are you a seasoned professional with a knack for collections in the micro-lending sector?

Are you ready to take the lead and drive results in a fast-paced environment? We have an exceptional opportunity for you!

Duties & Responsibilities Lead and oversee the collections department, ensuring timely and effective recovery of outstanding debts while maintaining positive customer relationships. Work closely with a dedicated Credit Controller to manage the entire collections process, from early-stage delinquencies to legal proceedings if necessary. Develop and implement strategies to optimize collections performance and reduce delinquency rates, leveraging data analytics and technology solutions. Monitor and analyze collection trends and metrics, providing regular reports and insights to senior management. Actively engage with customers to negotiate repayment plans and resolve disputes, demonstrating empathy and professionalism. Stay abreast of industry regulations and best practic...