Operational Leadership for Credit Management Delivery

Ensure stable, efficient and high‑quality execution of credit limit calculation, credit limit maintenance, credit monitoring, ad‑hoc credit limit adjustments, prepayment management, and order release activities across all OS&S operations within the service scope. This includes consistent execution of credit assessment, credit limit review, approval workflows, blocked order management, and customer account unblocking activities across regions. Translate process requirements, SLAs and KPIs into clear operational targets and team objectives. Manage capacity, workload allocation and prioritization across the operational teams. Oversee credit risk management performance and manage escalations related to credit limit breaches, overdue payments, and blocked orders. Coordinate cross‑functional (e.g., Finance, Sales, and Customer Service) and cross‑service line collaboration (e.g., Book‑2‑Close, esp. Treasury) for credit decis...