Head of Customer Experience (CX)
Location: Century City, Cape Town
Employment Type: Permanent Salary: R100,000 – R110,000 per month (CTC) Reporting to: CEO
Lead the Future of Customer Experience
Are you a strategic Customer Experience leader who thrives on transforming organisations, driving commercial success, and delivering exceptional client outcomes?
Our client is looking for an experienced Head of Customer Experience (CX) to join their executive leadership team. This is a high-impact leadership opportunity where you'll shape the customer experience strategy, lead large transformation initiatives, and oversee a portfolio of key clients, projects, and cross-functional teams.
If you're equally comfortable in the boardroom, leading enterprise programmes, and building long-term client relationships, we'd love to hear from you.
About the Role
Reporting directly to the CEO, you'll be responsible for defining and executing the organisation's Customer Experi...