Position Overview
Job Title - Customer Success Head
Company Name: Asset Infinity (Regd as PcsInfinity Pvt Ltd)
Job Location:
Noida (Onsite)
Experience:
15+ Years
CTC:
Confidential*
Joining:
Immediate β 15 Days
Number of Openings:
1
Profile Summary:
We are seeking an experienced
Head of Customer Success
with
15+ years of experience in B2B SaaS product companies , preferably in ERP, CRM, HRMS, SCM, Asset Management, or similar enterprise solutions. The role will be responsible for leading the
end-to-end customer lifecycle , including pre-sales, onboarding, implementation, post-sales support, customer retention, and growth. The ideal candidate will drive customer satisfaction, maximize product adoption, and build scalable customer success operations across multiple geographies.
Roles & Responsibilities
Develop and implement Customer Success Strategies to drive customer satisfacti...