What you will do:
Lead the Enhanced Due Diligence (EDD) and Complex Case function within CDD OperationMake risk-based decisions and recommendations on high-risk and escalated customer casesPrepare high-quality submissions for 2nd Line Financial Crime review and Customer Portfolio Committee decisionsEnsure compliance with financial crime regulations and evolving regulatory expectationsSet investigation standards and implement robust quality frameworksOversee operational delivery, productivity, and SLA performanceManage, coach, and develop specialist investigators and team leadersProvide subject matter expertise on complex risk typologies and emerging financial crime threatsBuild strong partnerships with Compliance, Financial Crime, and Risk teamsDrive continuous improvement, automation, and operational efficiency initiatives
And... we are a bank so risk is a part of eve...