America's Job Portal
Responsible to: Managing Director
The Head of Fulfilment Operations provides strategic leadership and overall accountability for the safe, effective, compliant, sustainable, and commercially responsible delivery of warehouse, packing, dispatch, stock control, and fulfilment operations.
Accountable to the Managing Director, the post holder ensures fulfilment operations are aligned with organisational strategy, customer requirements, contractual obligations, regulatory and quality expectations, and future business growth. The role leads the fulfilment management team, sets operational direction, and ensures the department has the workforce, infrastructure, systems, supplier arrangements, stock controls, and performance measures required to deliver a resilient and high-performing service.
The post holder is responsible for developin...