Drive the Specialty Services strategy at ADP as the Head of Global Specialty Services, facilitating exceptional service delivery for major clients. Engage in team development and operational enhancements.
In this top-tier role, you will manage the operations of Specialty Services globally, directing about 300 associates. Your responsibilities will involve business case development, managing service issues, and implementing improved service models. You will also play a key role in budget creation while fostering a robust team environment dedicated to retention and development.
Key Responsibilities:
• Lead operations of the Specialty Services group and manage global teams
• Develop strategic goals and tactical plans for service excellence
• Identify opportunities for business improvement and implementation
• Create annual budget and oversee expense approvals
• Participate in strategic councils and initiatives
Requirements:
• 7–10+ years in senior management rol...