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Head of IT Operations & Service Excellence

Company

Boardroom Appointments

Location

midrand, gauteng

Posted

June 22, 2026

Position Overview

            Build a centre of excellence for service management 
Deliver a thematic view of systemic problems to focus on key risks 
Collaborate with business units to provide great service to clients, advisers, and the business 
Instill industry best practice ITSM and ITIL standards 
Improve communication and turnaround time with internal and external stakeholders 
Build services and skills for future cloud environments 
Be accountable for cybersecurity strategy and managementManage the capacity and risk of environments 
Design and oversee infrastructure architecture 
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Head of IT Operations & Service Excellence

Position Overview

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