About Lucidya

Lucidya is an AI-native platform for Customer Experience (CX) Intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.

Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary Natural Language Understanding (NLU) capabilities developed entirely in-house and trained on billions of multilingual conversations. Our platform empowers marketing, customer support, CX, and research teams to deliver personalized experiences that improve customer satisfaction, retention, and lifetime value.

Why this role matters

Lucidya is growing quickly. As we expand across the GCC, serve more enterprise and government customers, and prepare for the next stage of our journey, Legal & Compliance becomes a strategic enabler of that growth.

We're looking for someone to build and lead a lean, high-impact Legal & Compliance function th...