Head of Operations - Financial Services

Lead. Inspire. Deliver Results.

Location: Cape Town

We are looking for an exceptional Head of Operations to lead a large-scale financial services operation, driving performance, compliance, client satisfaction and commercial success in a fast-paced BPO environment.

What You’ll Get

• Career development and opportunities to apply for internal promotions following probation.
• Monthly, quarterly, and annual awards with prizes.
• Employee Assistance Program (EAP) and access to mental health support.
• Tree planting in the Sigma Forest after probation.
• Medical insurance covering doctor visits, optometrist appointments, dental assistance, funeral cover, group life cover.
• Transportation benefits including shuttle services.

What Your Day-to-Day Will Look Like

• Lead, develop and inspire Operations and Team Managers to achieve se...