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Head of Operations - Life and Health - HSBC Life

Company

HSBC

Location

singapore, singapore

Posted

July 12, 2026

Position Overview

Head of Operations - Life and Health

We are currently seeking a high calibre professional to join our team.

Responsibilities
  • Ensure that on-shore and off-shored processing comply with established KPIs, SLAs, global and local procedures, guidelines, risk controls, and regulatory requirements.
  • Manage the consolidation of Life and Health Operations to achieve operational synergy and effectiveness.
  • Remediate controls and process gaps in line with first line identified issues, audits, and regulatory requirements.
  • Support ongoing business growth, transformation, and IT initiatives.
  • Deliver products and services to customers consistently with the business strategy across all Life products.
  • Design and execute a strategy to drive operational excellence and the delivery of customer‑centric services.
  • Manage relationships and report on the performance of internal and external service providers under agreed SLAs and ...

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