Job DetailsTitle: Head of Operations - OVVacancy No: VN910Basis: Permanent Full Time/Part Time (Full Time)Hours per week: 37.00Location: Manx Telecom Headquarters, Isle of Man Business Park, Cooil Road, Braddan, Isle of Man, IM99 1HXDriver's Licence Required: YesClosing Date: 10 Jul 2026About the Role
The Head of Operations will be responsible for the effective day‑to‑day running of OV’s operations and for embedding robust, scalable operational practices across the organisation. Reporting directly to the COO/CTO, the role holder will be the lead individual responsible for the Isle of Man office and OV’s HQ operations.Key ResponsibilitiesOwning and coordinating business operations across teams, ensuring the company runs smoothly on a daily basis.Driving quality initiatives, including process definition, documentation, adherence, and continuous improvement.Acting as the operational interface between Customer Success, Technical Support and Engineering to ensure customers are served eff...