Job Summary

The Head of Retail Operations is responsible for overseeing the overall performance and operational excellence of all retail stores. This role ensures the achievement of sales targets, profitability, customer satisfaction, operational compliance, inventory efficiency, and people development. The Head of Retail Operations leads store operations, implements retail strategies, and collaborates with cross-functional teams to deliver a consistent and exceptional customer experience across all locations.

Key Responsibility

Retail Operations Management

• Oversee the daily operations of all retail stores to ensure smooth and efficient business operations.
• Develop and implement operational strategies that support business growth and company objectives.
• Ensure compliance with company policies, standard operating procedures, and retail best practices.
• Conduct regular store visits to assess operational perfor...