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Head of Safety and Support

Company

Muzz

Location

london, england

Posted

June 29, 2026

Position Overview

Muzz is on a mission to have the best customer experience of any marriage app. Lead our fast-growing Safety and Support teams, ensuring that Muzz remains a trusted and safe space for genuine connections, with clear safety policies and best-in-class moderation practices.

This is an exciting opportunity to lead our globally operating Safety and Support teams and contribute to our overall aim of delivering exceptional customer service. You’ll be responsible for ensuring Muzz remains a trusted space for facilitating real connections, balancing user safety, privacy, and experience with scalable operational processes.

We are going through a transformative time as we scale and invest in our Community function amid growth and transition. This is both a strategic and hands‑on role, ideal for a senior leader with proven experience in online safety, risk management, or policy at a consumer tech, dating or social platform.

This is a fixed‑term contract (Maternity C...

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