We are looking for an exceptional Service Delivery Lead to take full ownership of end‑to‑end service delivery across our SAP consulting business.

This is a senior leadership role for someone who is deeply client‑centric, commercially astute, and passionate about delivering services that clients genuinely value. You will shape how our services are delivered, experienced, and evolved — ensuring that clients feel understood, supported, and confident that we are acting in their best interests at all times.

This role is not about saying no when things get difficult. It requires a solution‑first mindset , strong judgement under pressure, and the ability to navigate constraints creatively while protecting both client relationships and the sustainability of our consulting teams.

While Durban based is preferable, the role is remote while requiring monthly onsite client visits, which may require travel.

What You'll Be Re...