Head of the Information, Communication and Technology/ Chief Technology Officer

Develop, implement, and monitor the ICT strategic plan in alignment with the organization’s goals and objectives.

Lead digital transformation initiatives to enhance service delivery, operational efficiency, and customer experience.

Provide strategic advice and recommendations to senior management on ICT-related matters, emerging technologies, and innovation opportunities.

ICT Operations Management

Oversee the day-to-day operations of the ICT Department and ensure the availability, reliability, and performance of ICT services.

Manage and maintain ICT infrastructure, networks, systems, applications, and databases.

Ensure timely resolution of ICT issues and continuous improvement of ICT support services.

Systems and Process Improvement

Streamline and optimize ICT systems, business processes, and workflows to improve productivit...