Are you an experienced Customer Service Advisor looking to build your career within the healthcare and life sciences sector?

We are recruiting for a Healthcare Customer Service Advisor to join a fascinating organisation based in East Oxford. Working closely with customers and laboratories, you'll play a key role in coordinating diagnostic testing orders, managing customer enquiries and delivering an exceptional customer experience.

This is an exciting opportunity to join an innovative business where you'll work alongside scientific and operational teams, helping to ensure the smooth delivery of laboratory services that ultimately support improved patient outcomes.

Healthcare Customer Service Advisor Responsibilities

This position will involve, but will not be limited to:

Acting as the first point of contact for customers and testing laboratories, providing professional, responsive and solutions-focused support.
Managing customer enquiries via phone...