Help Desk Associate Specialist

Full Location: Pasig - PH

Our Help Desk Associate Specialist will be supporting the MS Windows infrastructure of ResultsCX extending to a Global Support scale (All ResultsCX offices and work from home employees).

Help Desk Associate Specialist are expected to provide 1st level technical assistance and support to internal ResultsCX customers, based on the Help Desk operating procedures and the Helpdesk runbook. They will be supporting a multi/omni-channel platform and provide services through ResultsCX ITSM, email, chat, and calls.

We expect greater of ’s Your Greater? Come find it at ResultsCX!

In this role you will: