This position requires an active Secret clearance.

Help Desk Coordinator Intermediate, under general supervision, responds to and diagnoses problems through discussions with users. Includes problem recognition, research, isolation and resolution steps as well as resolve fewer complex problems immediately, while more complex problems are assigned to senior level support.

Compensation & Benefits:

Estimated Starting Salary Range for Help Desk Coordinator Intermediate: $47,000 - $56,820

Pay commensurate with experience.

Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.

Help Desk Coordinator Intermediate Responsibilities Include:

• Assists trouble tickets opened by users on the Helpdesk site, the Contractor shall review all information ...