Summary

Industry: Computer/IT Services

Annual Salary: Depends on Experience

Experience Required: Senior: 2+ to 5 years | Junior: Entry Level

Education Required: Bachelor’s Degree

Job Type: Employee

Job Status: Full Time

Language: English

This position assesses and troubleshoots computer support problems and resolves problems of users in both English and Japanese. We are seeking self‑motivated, team‑oriented, and highly organized individuals with excellent communication (written & verbal) skills in both Japanese and English. The work location will be at a client’s site in the NY/NJ area. A flexible schedule based on client needs is required; the position demands flexibility on the part of the employee.

Primary Responsibilities

• Assess and troubleshoot computer support problems.
• Resolve user issues in English and Japanese.
• Assist with networking, backup software, antivirus, ...