**Req ID:** RQ223707
**Type of Requisition:** Regular
**Clearance Level Must Be Able to Obtain:** None
**Public Trust/Other Required:** MBI (T2)
**Job Family:** IT Infrastructure and Operations
**Skills:**
Incident Handling,Incident Management,Incident Response
**Experience:**
5 + years of related experience

**Job Description:**

GDIT's Federal Health Division is hiring a   **Help Desk Lead / Senior Engineer**  to support the Veteran's Affairs Electronic Health Records Modernization effort play a critical role in establishing, managing, and optimizing a comprehensive help desk to support the implementation and long-term sustainment of the EHRM.

**This role is remote with 25% travel to nationwide VA sites.**

**Work Visa Sponsorship will not be considered for this position.**

This role is responsible for designing and overseeing operational and technical processes that enable effective issue resolution, triage, esc...