Job Title:

• Help Desk Specialist Location: Remote Required Clearance: Secret Certifications: DoD 8570 Information Assurance Technical Level II (IAT Level II) Certification required.  Required Education: Highschool Diploma/GED Required Experience:  2–4 years of experience providing technical support in a Help Desk, Service Desk, or Desktop Support environment.

Position Description:

•   Evanhoe is seeking a Help Desk Specialist who is responsible for technical support for end users by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues.


• This role serves as the primary point of contact for customers seeking technical assistance and is responsible for ensuring timely resolution of incidents and service requests while delivering exceptional customer service.

Primary Responsibilities:

• Typical Responsibilities/Tasks: Answers use...