Description
We are looking for a Help Desk Support specialist to join our team in Greenville, South Carolina. This is a Contract position for someone who enjoys solving day-to-day technical issues, supporting end users, and delivering dependable service in a fast-paced environment. The ideal candidate will combine strong troubleshooting ability with clear communication and a customer-focused approach to keep staff productive and systems running smoothly.


Responsibilities:

• Provide timely assistance to users by addressing incoming service desk requests and resolving technical problems efficiently.

• Support the setup, installation, and routine updating of software applications and user accounts across the organization.

• Record troubleshooting steps, resolutions, and follow-up details accurately to maintain complete support documentation.

• Identify issues that require advanced intervention and route them to the appropriate technic...