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Help Desk Technician

Company

Joni and Friends

Location

Agoura Hills, CA

Posted

June 27, 2026

Position Overview

We are only considering local candidates who can accommodate our hybrid schedule in the Agoura Hills office. Our hybrid schedule is as follows: Monday, Tuesday, and Thursday in the Agoura Hills office, Wednesday and Friday are remote workdays. 

Duties:

Perform duties and responsibilities including, but not limited to:

+ Help Desk Responsibilities

+ Provide direct support for onsite and remote employees across multiple platforms and devices

+ Install, configure, maintain, and troubleshoot computer systems, peripherals, and mobile devices

+ Manage user accounts, email services, and identity access, including MFA troubleshooting and password resets

+ Configure and support cloud services and SaaS applications such as Microsoft 365, Teams, Zoom, and other collaboration tools

+ Assist with web-related tasks

+ Track and monitor software usage, licensing, and compliance with organizational policie...

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