JOB TITLE: Help Desk Technician

JOB LOCATION: West Greenwich, RI (onsite)

WAGE RANGE*: $25-30/hr.

JOB NUMBER:HD2



Work Schedule: Monday - Friday, 8 hour shift will fall between: 4am and 10pm.

Open to working 8 hours shifts in those hours



JOB DESCRIPTION



Responsibilities

• Work Schedule:


• Provides accurate, timely and creative solutions of moderate to complex nature to ensure client productivity for Our client Lottery internal desktop systems software and hardware, network systems, printers, telecommunications, and other related technical equipment


• Acts as first line of support for end-user issues


• Performs restorative and maintenance actions remotely to resolve client's problems, using basic troubleshooting and technical skills
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