Position Overview
Description We are looking for a Help Desk/Desktop Support Analyst to support classroom and staff technology operations for a Contract assignment in Cleveland, Ohio. This role is ideal for someone who enjoys hands-on technical work and takes pride in preparing equipment so end users can work effectively. The position will focus on device setup, organization, and basic troubleshooting while contributing to day-to-day technology readiness across the district.
Responsibilities:
β’ Prepare computers, laptops, and other technology assets by cleaning, sanitizing, and readying them for reassignment or deployment.
β’ Configure and reset devices so they can be returned to service efficiently and accurately.
β’ Assist with the installation and arrangement of classroom and office equipment for teachers and staff members.
β’ Provide support for hardware such as desktops, laptops, and interactive classroom display tools, including smart boards.
β’ Maintain accurate records of inv...