Position Overview
Description
We are looking for a Help Desk/Desktop Support Analyst. This Long-term Contract position is ideal for someone who enjoys hands-on technical support, device deployment, and end-user assistance across desktop and infrastructure needs. The role will contribute to daily support operations while helping keep workstations, peripherals, and connectivity services running smoothly.
Responsibilities:
β’ Prepare, image, configure, and deploy desktop and laptop systems for employees in accordance with technical standards.
β’ Install, disconnect, relocate, and organize workstation equipment, including computers, monitors, and related peripheral hardware.
β’ Deliver in-person support for end-user technology issues involving Windows devices, common software, and connected accessories.
β’ Assist with foundational infrastructure work such as cable management, network connectivity checks, and basic troubleshooting of technical issues.
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