Position Overview
Description We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Draper, Utah. In this long-term contract position, you will play a vital role in providing technical assistance and support to both local and remote employees. This role requires strong troubleshooting abilities and the capacity to handle a diverse range of IT responsibilities effectively.
Responsibilities:
β’ Manage user accounts and permissions using Active Directory and Okta throughout their lifecycle.
β’ Provide timely and effective technical support for help desk issues, ensuring minimal disruption to users.
β’ Configure and deploy corporate workstations for new hires and existing staff upgrades.
β’ Assist employees with resolving hardware, software, and networking concerns, both locally and remotely.
β’ Maintain and troubleshoot office meeting room technologies, including audiovisual equipment.
β’ Collaborate with cross-functional teams to execute IT projects, syste...